At Navin Route, we aim to deliver your outdoor and travel essentials quickly, securely, and reliably. This Shipping Policy outlines the timelines, methods, and terms related to order delivery.
1. Shipping Locations
If you are unsure whether we deliver to your area, please contact our support team before placing your order.
2. Order Processing Time
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Timeframe
- Standard Delivery: 3–7 business days after dispatch
- Remote Areas: Delivery may take up to 10 business days, depending on your location
Please note: Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- For orders below the threshold, a flat shipping fee will be added at checkout (visible before confirmation).
5. Cash on Delivery (COD)
Navin Route only accepts Cash on Delivery. Please ensure that the full payment amount is available at the time of delivery. The courier will not release the package without payment.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to monitor the delivery status of your order.
7. Delayed or Failed Deliveries
- If delivery is delayed beyond the stated time, our support team will notify you via your registered contact details.
- In case of a failed delivery attempt, our courier partner will try again or return the parcel to us. Reshipping may incur an additional fee.
Need Help?
For shipping-related inquiries, contact us at:
📧 [email protected]